24.05 Social Ethical And Communication Issues - Quiz

Check your understanding

1. What is the primary purpose of requirements workshops in stakeholder engagement?

   • To document technical specifications only
   • To create collaborative sessions for understanding needs and constraints { data-correct }
   • To assign tasks to development team members
   • To set project deadlines and budgets

2. Which approach is most effective for collecting structured feedback from stakeholders?

   • Waiting for stakeholders to volunteer feedback
   • Using multiple channels with regular feedback cycles { data-correct }
   • Only collecting feedback at the end of the project
   • Relying on informal conversations only

3. When negotiating project scope, what should be the primary focus?

   • Accepting all stakeholder requests to maintain relationships
   • Understanding underlying needs and exploring alternative solutions { data-correct }
   • Rejecting requests that exceed the original budget
   • Implementing the easiest features first

4. Which ethical consideration is most important when developing software that handles personal data?

   • Maximising data collection for business insights
   • Ensuring privacy protection and transparent data usage { data-correct }
   • Using data in any way that benefits the organisation
   • Hiding data collection to avoid user concerns

5. What is the most effective way to empower clients during software development?

   • Making all technical decisions for them
   • Including them in co-design activities and regular demonstrations { data-correct }
   • Limiting their involvement to initial requirements only
   • Asking for their approval only at project completion

6. Which factor should guide prioritisation when stakeholders request scope changes?

   • The seniority of the person making the request
   • Business value balanced against technical effort and project constraints { data-correct }
   • The order in which requests were received
   • The personal preferences of the development team

7. What is the key principle for addressing algorithmic bias in software systems?

   • Ignoring bias concerns to focus on functionality
   • Testing algorithms across diverse demographic groups and establishing fairness metrics { data-correct }
   • Using only historical data without questioning its accuracy
   • Assuming that technical solutions are inherently neutral

8. How should feedback from different stakeholder groups be managed effectively?

   • Implement all feedback immediately as it’s received
   • Categorise feedback by type, assess impact, and communicate responses { data-correct }
   • Only accept feedback from technical stakeholders
   • Defer all feedback decisions to project managers

9. What is the most important consideration when developing software for accessibility?

   • Ensuring the software works for people with disabilities and diverse needs { data-correct }
   • Focusing only on the most common user scenarios
   • Adding accessibility features only if explicitly requested
   • Meeting minimum legal requirements only

10. Which approach best balances transparency with technical complexity when communicating with non-technical stakeholders?

    • Using detailed technical documentation for all communications
    • Providing visual demonstrations with plain language explanations { data-correct }
    • Avoiding technical details entirely
    • Expecting stakeholders to learn technical terminology